Do you have any question?
Don't hesitate to contact us with any questions at support@aurrelia.com
You’ll usually receive a reply within 24 hours
Frequently Asked Questions
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How long will it take to get my package in?
It depends on where you are. It takes 7-13 business days for orders processed here to arrive. Overseas deliveries may take 14-16 days. Delivery details can be found in your confirmation email.
How many days do I have to return?
Customers may return products within 14 days of receipt. Please note the return conditions listed on our return policy page.
Do you offer free shipping?
Yes, for every order we take on the shipping costs. So you benefit from free shipping.
Is the product of good quality?
We only work with reliable suppliers and ensure that all products meet our quality standards. Not satisfied? Money back.
How do I contact you?
You can reach us at support@aurrelia.com or through our contact form on the website.
We aim to respond within 24 hours.
Are your clothes Eco-Friendly
We believe fashion should look good and do good. That’s why our collections are made with up to 70% responsibly sourced fabrics, including organic cotton and recycled polyester. Every supplier we work with follows strict standards to ensure fair working conditions and safe, ethical production.
Choosing Aurrelia means choosing style that cares — for you, for others, and for the planet.
Premium shipping
Always free shipping including Track & Trace
Customer Service
Within office days, we always respond within 24 hours
Pay safely
Pay safely and quickly with Credit Card